Sales +44 (0) 2476 88 1200

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Terms of Sales and Delivery

1: The execution of any order is subject to reservation as to strike, lockout, failure in manufacture, fire, war, stops in supplies of raw materials or any other force majeure.

2: Please check the order confirmations. Any possible differences from your order or changes must be given to our sales department as soon as possible. Later changes can be made only in exceptional cases and only if our sales department approves them.

3: Time of delivery is subject to confirmation, and no compensation will be paid for delayed delivery or losses resulting from this delay. As day of delivery applies day of dispatch ex works.

4: Delivery and forwarding take place on account and risk of the consignee, even when the goods are delivered carriage paid.

Terms of Guarantee

Each RIOpanel radiator is subject to the strictest quality control and tested at a pressure of 1300 kPa = 13 bar, suitable for a maximum working pressure of 1000 kPa = 10 bar.

A 10 year complaint right for all defects caused by faulty materials or workmanship is granted - subject to correct installation.
According to the judgement of the producer, radiators with defects can be repaired in the factory workshop or replaced by new radiators.

Beyond demands of delivery or repair of the delivered radiators the consignee has no claim for damage by transport, water replacement, deficits, etc.

Complaints as to delivery, execution, etc. must be raised within one week after receipt of goods.

The producer cannot be held responsible for damage arising from faulty construction of the plant of insufficient attention.

Pictures, dimensions and weight specifications in printed matters are subject to alteration. Technical alterations reserved.

Retention of ownership

Seller retains ownership of the goods supplied until all payments due under the contract with the Buyer have been settled. In the event of delay in making payment Seller shall be entitled to take back the goods supplied without being deemed thereby to have withdrawn from the contract. Buyer is entitled to resell the goods supplied in the ordinary course of business. He shall however relinquish to Seller forthwith all receivables accruing to him from the disposal (extended retention of ownership).

Product Liability

Seller's product liability shall be restricted to mandatory rules of applicable law, including the Danish Product Liability Act. no. 371 of 7. June 1989.

Seller shall not be liable for any damage to real or movable property which occurs while the goods are in Buyer's possession. Neither shall Seller be liable for any products produced by Buyer nor for products in which the goods sold are components. Buyer shall indemnify Seller for any claim of a third party in connection hereto.

If any third party makes a claim against either of the parties for damage under this item, such party shall immediately inform the other party thereof.

Seller shall never be liable towards Buyer for any indirect, special, incidental, exemplary, punitive or consequential damages, including but not limited to any loss of time, loss of profits, work stoppage or any other loss of turnover or production.

Under no circumstances shall Seller be liable for any loss or damage exceeding DKK 2 Mio.

These Terms, and any contractual relationship between Seller and Buyer in connection hereto, shall be governed by the laws of Denmark to the exclusion of the 1980 Vienna Convention on Contracts for the International Sale of Goods.

Any dispute of claim arising out of or in connection with these Terms, including any contractual relationship between Seller and Buyer in connection hereto, shall be settled by the local court of Seller's domicile.
Venue Ribe, Denmark

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